Our unique quality process
The process we follow goes overboard to make sure that our products are safe, and that our workers are safe.
Here is just a tiny part of what we do to make sure everyone and every product is safe.
Before we actually make anything, we obtain the finest raw materials worldwide.
We try to buy them in the United States, but sometimes we have to go outside of the United States.
In any event, we get what is called a certificate of analysis from the vendor before we accept the product.
This certificate of analysis, or CoA, is issued by an ISO-certified lab.
But we don’t believe a CoA. We always verify.
Sometimes, we send some of the raw materials off to a lab and get it tested, or as an alternative, sometimes we will rely on the certificate of analysis, and then when the final product is mixed, we will send that to the lab for just another test.
This way, we can test everything, Our tests cover heavy metals, microbial contamination, and the presence and quality of key ingredients.
That's how we protect our products and make sure that they're pure and safe.
In addition, yearly we have an inspection from an independent third-party organization called NSF.
They come out and they spend a few days auditing our facility and our safety practices, make sure that we're manufacturing according to the best manufacturing principles and that no shortcuts are taken.
Periodically, we expect an inspection from the Food and Drug Administration, which will randomly come out and spot, inspect everything that we're doing.
We don't know when the FDA is going to come out, but when they do, they are generally going to find everything completely fine, completely perfect, with no issues whatsoever.
In total, we are following the best and latest manufacturing principles.
Now let's talk about how we protect our workers.
We go far above and beyond anything that OSHA requires.
We have giant fans and air purifiers throughout our facility.
We're testing the air on a consistent and continuous basis, all around with sensors throughout our factory.
We are providing our people with the best safety apparatus so that they're never in any kind of danger. We have safety training, and ANY of our people can shut down production at any time, if they suspect any issue.
Our people are empowered because we believe they are closest to the process of manufacturing, and they are to be trusted.
We keep our team for a long time. For years and years, hopefully for their entire working life.
I hope this gives you some idea, if only a tiny idea, of how far we go in the direction of safety for ourselves and for you.